Responsible gambling

Responsible Gaming at Lolo Casino

At Lolo Casino, we prioritize your gaming experience and well-being. We understand that responsible gaming is a crucial aspect of our platform, and we're committed to providing you with the tools and resources necessary for a safe and enjoyable experience.

Deposit Limits

Set daily, weekly, or monthly limits on your deposits to control your spending and maintain a healthy balance between gaming and real life.

• Daily Limit: £1-€5,000
• Weekly Limit: £1-€10,000
• Monthly Limit: £1-€25,000

These limits are implemented immediately, allowing you to set boundaries that work for you. You can adjust or increase your limits after a 24-hour waiting period.

Loss Limits

Establish daily and weekly loss caps to manage your net losses and prevent excessive spending.

• Daily Loss Cap: Set maximum net loss per day
• Weekly Loss Cap: Maximum net loss per week

When these limits are reached, your account will be automatically locked to enforce responsible gaming practices.

Session Limits & Time-Outs

Configure session timers or opt for temporary time-outs (24 hours) to give yourself a break and reassess your gaming habits.

• Session Timer: Set alarms from 30 minutes to 8 hours
• Auto-Pause: Games will pause at set intervals with reality checks
• Temporary Time-Out: Account suspension for 24 hours
• Extended Time-Out: Choose from 7, 14, or 30 days

Self-Exclusion

Temporarily or permanently exclude yourself from Lolo Casino to ensure a break from gaming and prioritize your well-being.

• Temporary Exclusion: 7, 14, or 30 days
• Permanent Exclusion: Lifetime exclusion (can appeal after 6 months)

Please note that self-exclusion is not cross-platform; you'll need to exclude yourself individually for each site you visit.

Wager Limit

Set a maximum bet of up to €5 per spin/round to control your bets and prevent excessive wagering.

Cool-Off Period

Take advantage of our mandatory 24-hour cooling-off period or opt for an extended cool-off (up to 30 days) to give yourself time to reassess your gaming habits.

Support Organizations

We understand that responsible gaming is a collective effort. We provide direct links to various support organizations, including:

• UK-Specific Support:
  • National Problem Gambling Clinic (NPGC): npgc.org.uk
  • Gamblers Anonymous (GA): gamblersanonymous.org.uk
  • GamCare: gamcare.org.uk (24/7 support, free)
  • BeGambleAware: begambleaware.org (info & signposting)
• International Support:
  • Gamblers Anonymous International
  • NCPG (National Council on Problem Gambling)
  • SOS Joueurs (France): sosjoues.fr

Lolo Casino's Responsible Gaming page offers a self-assessment quiz to help you gauge your gaming behavior and provides resources for setting limits, recognizing addiction signs, and accessing crisis services.

Please reach out to our support team if you need assistance or have questions about our responsible gaming features.